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Refund Policy

— SHOP (WooCommerce requirement)

Physical products may be returned within [30] days of delivery, unused and in original packaging, for a refund of the product price (return shipping paid by the customer unless the item is faulty). Faulty or wrong items: we replace or refund in full, including shipping. Digital products (guides, checklists) are non-refundable once downloaded, except where required by law. Handmade artisan items may vary slightly from photos — that’s their beauty, not a fault. To start a return, email [shop@goroundafrica.com] with your order number.